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商贸英语|口语实战演练:怎么样转接顾客来电(3)

来源:www.lindaur.com 2024-06-02

A: Madison Industries. This is Cathy Winer speaking. Can I help you?
Madison工业,我是Cathy Winer, 我能帮你吗?
B: Good afternoon. Could you connect this call with Mr. Black, please?
下午好,麻烦你接到Black先生,怎么样?

A: May I know whos calling?
请问你是哪位?
B: This is Mary Fox of A.B.C. Computer CoIm calling on behalf of Mr. Tom Backer, the general manager of our company.
这里是A.B.C电脑企业的Mary Fox. 我是替大家公司总经理Tom Backer先生打电话。

A: I am sorry, Ms. Fox. Mr. Black is now in a meeting. May I have your number and ask him to call back later?
对不起,Fox小姐。Black先生正在开会,请告诉我你的电话号码,我会让他给你打电话的,怎么样?
B: Im afraid Mr. Baker1 would like to speak to Mr. Black right now. He has got an urgent matter to discuss with Mr. Black without delay.
我想Baker先生想目前和Black先生说话,他有紧急事情与Black先生商量,不可以拖延。

A: OK. Then, would you please hold the line?
好的,请你别挂机。(一分钟后)
Ms. Fox, the line is through. Mr. Black is ready to answer the call. Go ahead.
Fox小姐,电话接通了,Black先生可以和你通话了,请吧。
B: Thank you for your kind assistance, Ms. Winer
很感谢你的善意帮助,Winer小姐。
A: You are welcome.
别客气。


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